1 min readAug 4, 2018
That’s powerful. It requires the highest degree of empathy. You’re not just walking a mile in their shoes but you’ve had their DNA implanted into you.
Sign up to discover human stories that deepen your understanding of the world.
Free
Distraction-free reading. No ads.
Organize your knowledge with lists and highlights.
Tell your story. Find your audience.
Membership
Read member-only stories
Support writers you read most
Earn money for your writing
Listen to audio narrations
Read offline with the Medium app
Written by Chad Horenfeldt
Customer champion & customer success executive. A leader that is always learning. Top 25 Customer Success influencer. Father of 3 kiddies. Leafs fan
